Working as a team: Belbin Team Roles

• smaller groups are valued and trusted more equally...
• tasks and skills are more appreciated
• roles taken on

The Nine Team Roles:

• Plant: one such individual is 'planted' in the team, generally tend to be highly creative, and good at solving problems
• Monitor Evaluator: needed to provide a logical eye,

Communication Skills

Active Listening: in some form info is repeated to the one providing it

• encourage the speaker to keep talking

Conflict Resolution: area's of conlict can occur:-

• personal differences - different styles of doing things
• resources
• differing goals
• schedualing of tasks - clash or not done on time
• resolving: 'attack the problem not the person', find the cause of the conflict

Negotiation skills: trying to reach an agreement through discussion

• reaching common goals

Interview Techniques:

• interviews: tend to have more open questions, allows to explore issues, widely discussed
• open question on surveys - result in random answers
• start with closed question then to open ones

Team Building: achieve common goals

• identifying roles
• creating cohersion within the group